This story has nothing to do with food, but I thought it was hilarious. My friend Elana just sent it to me. It’s a record of a phone conversation she had.
I just got off a phone call that went like this:
Me: OPRS, this is Elana Snow
Little old lady: ummm yess…i’m calling to talk to my doctor, Dr. Snow. I ordered three bras and last time I came in, only one bra was ready. So I need to come back in and get the other two and i was wondering if they were available.
Me: Um..(stifling laughs)..okay Ma’am. Well…um….are you sure you have the right number? Because I’m not actually a doctor, so I think you might have misdialed.
Little old lady:Well I’m trying to reach Doctor Snow at Dana Farber.
Me: Huh. Well my last name is Snow and I work at Dana Farber, but I’m not a doctor. So let me see if I can look up this doctor for you. Do you know his first name?
Little old lady: hmm…It’s Dr. Snow. I think it might be mark or mike or something.
Me: Okay. Hold on one second please Ma’am. I’m gonna look that up for you.
Little old lady: okay
(intermission as Elana looks up any Dr. Snow that could work at Dana-Farber)
Me: Okay ma’am. I’m not seeing any Dr. Snows that are named Mike or Mark. In fact, I’m not seeing any Dr. Snows at Dana-Farber. Just at MGH or BI.
Little old lady: Yes, well I don’t call him by his first name so I don’t remember. But I’ve had him for a long time. I used to go to another doctor. A lady doctor. Hmm…let me see if I can remember her name. No. no. i don’t remember. But I’ve gone to Dr. Snow at Dana-Farber for a while now.
Me: Okay. Well I’m not seeing it. So I think your best bet is to try calling the main line and asking if they can try to connect you. Do you have that number?
Little old lady: No. I don’t have it. You see I bought the bras through the boutique but they didn’t have them all last time so I need to go back and get more.
Me: Yes. I see. Okay…wait one more second and I’ll find the main line for you
(intermission two as elana asks Kim what the number for the main line is while simultaneously wondering how the little old lady got her phone number if she hadn’t called the main line the first time)
Me: Okay ma’am. Here is the number: 617-632-1000.
Little old lady: Okay. Thank you. Good bye!
Katie (office friend): I’m pretty sure the main line is 617-632-3000
Me: OH NO! Poor little old lady! Now she’ll NEVER get her bras!
Elana Snow works at Dana Farber. She is not a doctor.